*We aim to despatch orders (excluding memorial or engraved pieces) before 2pm Monday to Friday UK time on the same working day.
We do not currently deliver to the EU.
Please note that orders will not be despatched over weekends or UK bank holidays
Unfortunately, we cannot deliver to PO BOX addresses or secure home delivery boxes at this time.
It is the responsibility of the purchaser to ensure that the address is correct at the time of order and that there is someone available to sign and take delivery of the goods. Any additional costs incurred for re-delivery will be the responsibility of the purchaser.
Rojers Jewellery is not responsible for any delays once the goods are in possession of Royal Mail.
We reserve the right to cancel the order & refund payment if we have insufficient stock to satisfy the order. We will inform you by email of the next available delivery date of the selected item and are under no obligation to offer compensation of any disappointment incurred.
*Our Delivery Times are estimated from time of order and are for guidance purposes only and are not guaranteed. Please refer to the couriers’ website for local service updates and any potential delays.
You will receive a tracking number via email and/or SMS once your order has been despatched. Any delivery charges are non-refundable unless the items are faulty.