Shipping

We offer FREE standard shipping in the UK on all Kit Heath, VIXI and Unique jewellery orders over £75. This will be Standard Tracked and Signed for Delivery which takes 3-5 working days and the goods will require a signature on delivery.
 
Orders under £75 will be sent Standard Tracked and Signed for Delivery for £4.95 (same 3-5 working days)
 
Orders for our memorial jewellery – there is a flat rate of £7.95 special delivery (UK mainland)
 
*All orders within the UK are delivered using Royal Mail.

General Delivery Information

*We aim to despatch orders (excluding memorial or engraved pieces) before 2pm Monday to Friday UK time on the same working day.
 
We do not currently deliver to the EU.
 
Please note that orders will not be despatched over weekends or UK bank holidays
 
Unfortunately, we cannot deliver to PO BOX addresses or secure home delivery boxes at this time.
 
It is the responsibility of the purchaser to ensure that the address is correct at the time of order and that there is someone available to sign and take delivery of the goods. Any additional costs incurred for re-delivery will be the responsibility of the purchaser.
 
Rojers Jewellery is not responsible for any delays once the goods are in possession of Royal Mail.
 
We reserve the right to cancel the order & refund payment if we have insufficient stock to satisfy the order. We will inform you by email of the next available delivery date of the selected item and are under no obligation to offer compensation of any disappointment incurred.
 
 
*Our Delivery Times are estimated from time of order and are for guidance purposes only and are not guaranteed. Please refer to the couriers’ website for local service updates and any potential delays.
 
You will receive a tracking number via email and/or SMS once your order has been despatched. Any delivery charges are non-refundable unless the items are faulty.